Return Policy Page

  1. Returns: Digitalbabaa accepts returns for products purchased from our website within 30 days of the purchase date. To be eligible for a return, the product must be in its original condition and packaging.

  2. Refunds: Once we receive the returned product, we will inspect it and notify the customer of the status of their refund. If the return is approved, we will initiate a refund to the customer's original payment method. The customer will receive the refund within a certain amount of days, depending on the policies of the payment processor.

  3. Shipping Costs: Customers are responsible for all shipping costs associated with returns, unless the return is the result of our error or a defective product.

  4. Digital Products: We do not accept returns for digital products, such as software, e-books, audio files, and video files. All sales of digital products are final.

  5. Damaged Products: If a product is damaged during shipping, the customer should contact us within 24 hours of receiving the product to request a return or exchange.

  6. Non-Returnable Items: Certain items may not be eligible for return, such as gift cards, downloadable software, and products that are custom-made or personalized.