Support Policy Page

At DigitalBabaa, we strive to provide our customers with the best possible shopping experience. If for any reason you are not satisfied with your purchase, we offer a comprehensive response policy that covers various scenarios. Our policy is as follows:

  1. Refunds: We offer refunds for digital products only in case of a technical issue that is not solvable by our support team within 7 days of purchase. In such cases, we will issue a full refund to the original payment method.

  2. Cancellations: As digital products are available immediately after purchase, we do not offer cancellations. However, in case of any accidental purchase, we request you to contact our support team as soon as possible, and we will do our best to help you out.

  3. Exchanges: We do not offer exchanges for digital products as they are non-returnable and non-transferable. However, in case of a technical issue that is not solvable by our support team, we will issue a refund as mentioned above.

  4. Technical Support: We offer comprehensive technical support to our customers for all our digital products. In case you face any issues while using our products, please reach out to our support team, and we will assist you in resolving the issue.

  5. Contact Us: If you have any questions or concerns regarding our response policy or any of our digital products, please feel free to contact us through our website's contact form, and we will get back to you as soon as possible.

We hope that our response policy will help you understand our commitment to providing the best possible shopping experience to our customers.